Role of social media in Promoting Transparency in an Open Government Era in SAARC Countries with Special Reference to India

Charru Malhotra


Transparency means “sharing information and acting in anopen manner”. The concept of transparency in governance focuses on inclusive participation of all its stakeholders in public processes to infuse an ‘openness’ in public decision making and to make sure that the governance stays citizen-centric and corruption-free. For doing so, literature and also the funding bodies maintain that the public information needs to be easily available to the masses on non-discriminatory basis by adequate provision of legal instruments such as Right to Information (RTI)/ Right to Hearing/Right to Education and Right to Public Services. Moreover, the procedures for public decision-making need to be clearly delineated and the channels of communication between all stakeholders and officials must be easily available. Undoubtedly, such citizen inclusiveness in public decision-making helps governance to be more citizen-centric resulting in transparent public-processes, more accountable public- functionaries and reduced corruption.


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